We currently only sell ETC and BTC through our website, despite future plans to provide additional coins.
A multiplatform HD (hierarchical deterministic) wallet can be used to create your secure ETC or BTC wallet.
I signed up, but I never received an email of confirmation.
Please get in touch with us for assistance if you can't find your confirmation email in your inbox or even in your junk bin. Your confirmation email might get up in your spam folder under certain highly unlikely conditions.
You may pay for your purchase using a VISA, Mastercard, VISA Electron, or Maestro credit or debit card. Make sure your card is accepted abroad before using it.
Our payment gateway needs the information below: the 16-digit card number, expiration date, CVV/CVC code, name as it appears on the card, address, zip code, city, country, and your phone number.
After you successfully finish the KYC verification process, we will begin the process of crediting your wallet with the ETC or BTC that you purchased. The time it takes for the ETC or BTC to show up in your wallet frequently depends on how quickly it receives three blockchain explorer confirmations.
You have 72 hours after making a successful purchase to finish the KYC verification process in order to avoid having to cancel your order and give you a full refund.
In order to comply with "Know Your Customer" (KYC) and "Anti-Money Laundering" (AML) regulations as a licensed and regulated payment processing firm, this additional degree of verification is required.
Both a proof of identity and a proof of residency document must be uploaded. Take a selfie with your government-issued ID, such as a driver's license or passport, holding it up to your face as proof of identification (Both front and back side of the ID). Please make sure that the information on your paper is clearly visible and that you are looking directly into the camera.
You could give us your bank statement, utility bill (water, electric, or phone), or other proof of residency. The document must be current and no more than six months old, and it must clearly include your full name, address, and the date it was issued. Please ensure that the document's four corners are visible.
Documents in the supported file types of.jpg,.png, or.pdf must be larger than 500 KB and have an image resolution of at least 300 dpi.
Yes, we do. Businesses interested in our services are invited to contact us via email at info@artcrypto.exchange. Upon successful completion of KYB (Know Your Business) verification, you will be granted access to enhanced platform functionality.